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FAQ's
- How much space is needed for setup?
This depends on the jumper you rent. You will generally need an extra 2 feet of space around the jumper. For Example; a 13x13 jumper would require a 15x15 space and a 15x15 jumper would require a 17x17 space. We have jumpers of all shapes and sizes.
- Where can the jumpers be setup?
Our jumpers can be set up virtually anywhere. We set up in backyards, front yards, indoors; churches, fairs, community events, schools; on grass, concrete, bark, and asphalt (No Dirt). Please be aware there must be at least a 4 ft opening to get larger jumpers into backyards.
- What does a jumper rental include?
Everything you need. Fast and friendly delivery, setup and takedown, instruction, power cords, blowers, insurance and cleaning.
- Is there a deposit?
Yes. A 50$ deposit is required for each jumper. Your deposit is fully refundable if cancelled more that 72 hours in advance of your event.
- What about bad weather?
We will not deliver your jumper if winds are above 25 mph or in rain. There is no cost to you.
- Are your jumpers safe and clean?
Yes. All our jumpers are brand new (manufactured in 2008) and have been inspected in accordance with all ASTM and regulatory authority requirements. All Jumpers and inspected upon delivery and fully cleaned upon pickup.
- Are your jumpers insured?
Yes. All our jumpers have a $2,000,000 General Liability coverage. A copy of that coverage is included in our rental contract.
- How many kids can use the jumper at once?
Again this will depend on the size of the jumper but generally 8-10 children at a time. Capacity and weight limits will be discussed upon setup or feel free to call if you have any questions.
- What is a 5 in 1, 4 in 1, 3 in 1 combo?
A small combo with have a jump area, a slide and a ladder. Larger Combos have additional features such as a basketball hoop or obstacle course
- What is the rental period?
Typically your rental period is negotiated when you book your jumper. We deliver our jumpers from 7 a.m. to 12 p.m. and pick up from 4 p.m. to 9 p.m. On occasion we will leave a jumper overnight to accommodate our customers.
- Who supervises the jumper?
As our contract states, you are totally responsible for supervision and adult supervision is required.
- Tell us about the delivery and pickup?
The morning or your delivery (sometimes the night before) you will receive a phone call from us confirming an adult will be present for delivery. Upon delivery we will go over our contract, review safety rules and inspect your jumper. That is it! Upon pick up we will do the rest. Set up usually takes 15-20 minutes and 15 minutes for take down.
- Does the blower have to be on at all times and how much power is needed?
The blower needs to remain on for use. While not in use the blower can be turned off. Generally the cost of power for the jumpers is 20-30 cents per hour.
- Will a jump house damage my lawn?
No. We use heavy tarps before the jumper is inflated. Special instruction is needed for our waterslides but if properly used there will be no permanent damage to your lawn.
- What kind of payment do you accept?
Cash or Check.
- What areas do you serve?
We currently delivery to Livermore, Pleasanton, Dublin, San Ramon, Danville, Alamo, Walnut Creek, Lafayette, Moraga, Orinda, Concord, Pleasant Hill and Martinez at no charge.
- How far in advance do I need to reserve a jumper?
We suggest you reserve your jumper 3-4 weeks prior to your event as we are often booked up.
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Community Events:
Diablo Valley Jumphouse Rentals participates in various charitable events:
· Children’s Hospital Devil Mountain Run in Danville, CA
· “Welcome Home Parade”
· Celebration Ceremonies for our soldiers overseas
Please let us know if there an event you would like to see us attend!
We offer jumpers and slides for:
·Birthday Parties
·Sports Team Events and Parties
·Church Functions
·School Parties and Fundraisers
·Family Reunions
Let us know what you need and we will provide the fun.
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